Metrc expects you to record all your sales, every single cannabis product that goes through your point of sale system must be reported. No exceptions and no excuses, this is 100% the responsibility of the licensees.
The good news is reporting to Metrc is quite easy, and there are multiple methods. These methods all have pros and cons and can vary depending on state regulations.
1. Report your sales using the API Push process – Some states require reporting in real-time, but for those that do not, you can use API push processes to report to Metrc. Please note many states want you to report daily, we also recommend you do this daily even if not required. Keep on top of your reporting, it’s vital. This method also allows you to correct any reconciliation before sending.
This is a common feature of many professional third-party seed-to-sale platforms, like Canix, Flowhub, and Trym to name a few.
2. Manually report your data to Metrc – This process uses CSV files (comma separated values) which are quite common today, and something most users understand. However, it can be more time-intensive and leaves more room for errors. Metrc and regulatory bodies might not be so forgiving of human error. The plus side is you can report the data to Metrc when and how you’d like.
3. Send data to Metrc automatically after each individual sales transaction – this process also uses API keys to push and pull data. Many third-party point of sales systems use this method. This system is important for states that require you report after every single transaction. If your Metrc state does not require this please avoid this method. It can cause problems and headaches that are more difficult to reconcile.
PsyCann recommends that you report to Metrc at the end of every business day, that is if your state allows for this method. Keep in mind Metrc is software it can crash, run slowly, or “glitch”. Unfortunately, if this is the case, it’s still your responsibility to get this data to Metrc.